
Most established wineries know these angles aready, but if you are new on the circuit—or still working through your first five years of post-festival debriefing—get a leg up on organizing for festival crowds with the following tips from other wineries.
First - Choose your top priority
Understand the difference between sales and hospitality, and choose ONE for your priority. Both goals should be customer-oriented however. You can DO both, but in order to do so effectively, you must have just one priority.
When it comes to planning, remember it's not about YOU. Both hospitality and sales planning should be about the customer.
If you are an established winery expecting large crowds, then sales should be your top priority. Making sales fast, easy and efficient will help your visitors achieve their goals. They'll be able to taste, order, and then layaway, ship or accept their order with ease, allowing them time to enjoy your hospitality as well. Give them a seamless sales experience, augmented by excellent hospitality, and they'll leave with fond memories.
If you are a new winery, remotely located, or very small, maybe you expect to welcome less people, and you'd like to give them a stellar hospitality experience. In this case, make sure you've covered all the aspects of a good party—shade, music, food, cleanliness, seating, games, and so on. But even with sales as your second priority, be prepared. Don't run out of tasting sheets or credit card machine tape, or become otherwise discomboobled on the sales front.
Second - Define your goals
Common goals for a festival weekend are:
Continue reading "Getting Ready for Wine Festival: Managing Large Crowds" »








Templeton Farmers Market and Farmstand 46
I enjoy going to the Templeton Farmers Market every other Saturday morning. I have a rolling sport cart, which I fill to overflowing with sweet onions, asparagus, and artichokes.
If you are planning to spend a Saturday wine tasting in Paso Robles, there is simply no finer way to start the day than by strolling through the farmer’s market. And for lunch, a stop at Farmstand 46 is an absolute must. Enjoy lunch on the outdoor patio with a glass of wine, or pack it up and take it with you for a leisurely wine tasting trip down Vineyard Drive.
In today’s haul I have a seed-strewn flatbread from a local bakery, sold with small, ready-to-serve tubs of orange hummus, and garnished with fresh herbs. My other selections today were bacon avocados, asparagus, red and yellow beets, basil, tomatoes, strawberries, sugar pod peas, and garlic.
Every Saturday from 9:00 a.m. to 12:30 p.m., the Templeton Community Park is the host for the Farmers Market. Come by and enjoy the selection of locally grown fruits, vegetables, organic produce, dried nuts and herbs, and homemade crafts and gifts. For more information call (805) 239-6535.
Posted on 05/19/2010 | Permalink | Comments (0) | TrackBack (0)
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